Thank you for shopping with Woof By Kulfi! We strive to provide high-quality dog clothing and accessories. Please review our return and exchange policy below:

No Refund Policy

All sales are final. We do not offer refunds on any items purchased from our website.

Exchange Policy

We understand that sometimes an exchange may be necessary. If you wish to exchange an item, please adhere to the following guidelines:

1. Timeframe: Exchanges must be initiated within 5 days of receiving your item. Please contact our customer service team to begin the exchange process. The shipping charges for the exchange will need to be borne by you, to and fro. The items should be shipped to us within 3 days of initiating exchange.

2. Condition of Items: To be eligible for an exchange, the clothing must be in brand new condition, odor-free, and free of any dog hair.

Items must be returned in their original packaging with all tags attached.

We appreciate your understanding and cooperation in maintaining the quality of our products.

3. Exchange Process: Once your exchange request is approved, we will inform you on how to return the item and select a replacement.

If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.

Thank you for choosing Woof By Kulfi! Your support helps us continue to create stylish and comfortable clothing for our furry friends.